Careers: Jobs

Sani-Matic seeks staff without regard to race, color, religion, national origin, sex, veteran status, ancestry, age, disability, sexual orientation or marital status. EOE/M/F/D/V.

You may also email, fax or mail a completed application and/or resume to:

Sani-Matic, Inc.
Attn: Human Resources
2855 Innovation Way
Madison, WI 53590

Phone: 800-356-3300 / 608-222-2399

Fax: 608-222-5348

email: jobs@sanimatic.com

 

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Current Openings

Customer Success Engineer (Northeast Region)

Job Summary:
Work closely with Customer Success Manager and Regional Sales Engineer to foster customer engagement and retention through both complimentary and paid services. Assist in the identification of prospect accounts and engage to build long-lasting relationships that develop opportunities for the sale of Sani-Matic systems and services.
Shift:
8:00 a.m. - 4:30 p.m.
Experience:

Knowledge / Skills / Expertise:
• Completion of a Secondary education degree is required. Preferred Engineering degree and 3 years experience in food production facility.
• Minimum 2 years of related technical and/or mechanical capital equipment repair/install experience is preferred (Additional years of education and experience may be substituted for each other, as determined by Human Resources.)
• Capable of thoroughly explaining and analyzing fluid dynamics as it relates to pumping, blending, separating and heating/cooling fluids.
• Capable of thoroughly explaining and analyzing cleaning processes as they relate to specific food products, systems and equipment.
• PLC troubleshooting experience is desired.
• Able to prioritize without supervision and lead initiatives to achieve a common goal.
• Ability to understand and work toward profitability goals.
• An excellent listener able to pose pertinent questions and provide creative solutions.
• Able to diagnose a customers’ “need” vs. “want”.
• Enjoys solving technical problems and maintains a “customer-centric” service attitude.
• Enjoys developing long-term customer relationships.
• Highly organized and able to manage multiple tasks under pressure.
• Professional English knowledge in speaking, reading and writing; Multi-Lingual skills desired.
• Upbeat and ethical individual with a sense of urgency, responsibility and persistence.
• Above average typing, spelling and grammar skills to complete proper reports and paperwork.
• Proficient with MS office including Word, Excel, PowerPoint, Salesforce.com, laptop, etc.
• Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
• Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
• Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

• Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

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